At Delta Builders, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read it carefully.

1. Who We Are

Delta Builders is a construction and renovation company operating in the UK. For the purpose of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data controller is Delta Builders. If you have any questions about this policy, you can contact us at:

2. Information We Collect

We may collect and process the following data about you:

• Identity Data: Name, title, and company details.
• Contact Data: Email address, phone number, and postal address.
• Project Data: Details about your construction or renovation project that you provide to us.
• Technical Data: IP address, browser type, and browsing behaviour on our website.
• Communication Data: Records of any correspondence between you and us.

3. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use it in the following circumstances:

4. Marketing & Your Choices

We will only send you marketing communications (such as newsletters or special offers) if we have your consent. You have the right to withdraw that consent at any time by clicking the "unsubscribe" link in any marketing email or by contacting us directly.

5. Disclosure of Your Information

We may share your information with selected third parties, including:

• Subcontractors and suppliers necessary to fulfill our contract with you (e.g., architects, electricians).
• IT service providers who host our website and manage our data securely.
• Professional advisers including lawyers, bankers, auditors, and insurers.
• HM Revenue & Customs, regulators, and other authorities who require reporting of processing activities in certain circumstances.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. For tax purposes, the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.

8. Your Legal Rights

Under UK data protection law, you have rights including:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to ask us to correct information you think is inaccurate.
• The right to erasure – You have the right to ask us to erase your personal data in certain circumstances.
• The right to restrict processing – You have the right to ask us to restrict the processing of your information.
• The right to data portability – You have the right to ask that we transfer the information you gave us to another organisation.
• The right to object – You have the right to object to our processing of your personal data.

If you wish to exercise any of these rights, please contact us at info@deltabuilders.co.uk.

9. Third-Party Links

Our website may include links to third-party websites, plug-ins, and applications (such as Google Maps or social media platforms). Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

10. Cookies

Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

11. Changes to This Policy

We keep our privacy policy under regular review. Any changes we make will be posted on this page, and where appropriate, notified to you by email. Please check back frequently to see any updates or changes.

12. Complaints

If you have a concern about our use of your information, we ask that you contact us directly in the first instance. However, you also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).